"HIGH STANDARDS OF SERVICE "
We as NRMA ShareHolders wish to express our appreciation for the efficient method of handling the recent repair to our vehicle, and in particular wish to recognise the high standard of service and workmanship provided by BNT Smash Repairs company appointed by NRMA.
H Pannell
"AN EFFICIENT SERVICE"
I just wanted to let you know that after all my trials and tribulations acquiring my vehicle and then damaging it within the first four weeks! I was most appreciative of the very pleasant and efficient service provided by BNT Smash Repairs at Artarmon. I received a call from BNT within an hour or so of reporting the accident to LeasePlan, they assessed the damage to the vehicle as soon as i called in the first time, they told me that it would be 4, maybe 5 days under repair, and rang me first thing on the morning of the 4th day to say it was ready. Just as it should be, but happens all too rarely these days!!!
C Cockburn
"A GREAT JOB"
What a great job your team does! My vehicle going from a disaster to brand new again, (it must be very satisfying work)
Thanks again on a terrific job.
C Titley
"SMALL NOTE OF THANKS"
Just a very quick note to pass on to you a word of thanks for all the work you and your team put into my car. I am glad that i came over to have a look a the work mid-way through, just to see what exactly was put in place. Excellent!!! Kevin i appreciate you for arranging the 'paintless removal' of the dent on the front of my car. Thank you
J Merlino:
"COURTESY AND A QUALITY SERVICE"
Thank you for the excellent service to our Subaru. Our accident was an insurance claim for NRMA, they advised us to go and see you, which was fantastic, it was an excellent job on our car, efficient service and best of all, the car was washed and detailed. Thank you again for your courtesy and quality service.
P & C Virgona
"A WELCOME SURPRISE"
Thank you very much for the wonderful job you did repairing and spray painting my car. I appreciated that the job was done in the time and to the budget quoted. The additional service of cleaning my car and providing a small sample of the paint was greatly appreciated and a welcome surprise. Thats what i call good customer service.
T Case
"A GREAT TEAM"
Kevin, thank you for repairing my car so promptly and returning it to me - so clean! You and your workers are a great team - taking pride doing an excellent job. I will recommend you to anyone who needs your services.
C Greco
BNT Smash Repairs would like to thank these clents for taking the time to let us know when we have done well.
Thank you.